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Service Desk

Service Desk

A hand holding a pen writing the word service with Uptime Solutions logo, representing Service Desk services

Uptime Solutions offer a white-labelled service desk designed to meet the support needs of your customers. 

We offer a fully customisable service to best fit what your business needs to grow with your clients. This could be anything from 1 st to 3rd line support to a call answering service, a live service desk, virtual assistant or managed services. Our service is scalable; we can support your business as much or as little as you need. 

Our service is a Fully white-labelled solution – our service desk answer calls as your brand, we make calls as your brand, and all portals and business emails are in your brand. 

We understand the importance of putting the customer first, as a result all our support team are specially trained to be highly approachable and personable through email and as telephone assistants. This ensures your client understands and feels comfortable in the support they are receiving, be it through our live answering service, email management or virtual assistant services. 

Please get in touch today to see how our 24/7 Service Desk can transform how your business supports the growing needs of your customers. 

Uptime Solutions Logo

Our passion is delivering innovative yet reliable IT solutions, both onsite and in the cloud, to our clients. Our channel based model means we never go direct to the end user, leaving Uptime Solutions perfectly positioned to provide IT services to both small and multi-national IT solutions providers.

 

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    0203 764 7688
    info@uptimesolutions.co.uk

     

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Why Uptime

Our passion is delivering innovative yet reliable IT solutions, both onsite and in the cloud, to our clients. Our channel based model means we never go direct to the end user, leaving Uptime Solutions perfectly positioned to provide IT services to both small and multi-national IT solutions providers.

 

Offering a wide range of IT support for onsite services, consultancy for dealing with business IT challenges and cloud solutions from our own UK based offerings means we can provide our partners with solutions that really meet their customers requirements and budgets. We invest our time heavily in working with our partners to attend pre sales technical meetings and conference calls to assist in the sales process. This approach often helps increase margin for our partners, although budgets are often tight customers see the value in working with IT resellers that can deliver robust and reliable solutions.

 

 

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Get In Touch

Uptime Solutions Ltd
Uptime Solutions Ltd
Moorgate House
7 Station Road West
Oxted
Surrey
RH8 9EE

info@uptimesolutions.co.uk

0203 764 7688

 

Company Number: 7019668

Registered in England & Wales

     

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