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IT Support

At Uptime Solutions, all of our services are tailored to ensure they meet the specific needs of your clients.

Building white labelled bespoke managed IT services allows you to provide your customers with an IT solution that delivers the best use of IT within their available budget.

Whether you are looking for an IT partner to completely outsource all of your IT offerings or want to compliment internal skillsets with 1st, 2nd or 3rd line support, we’re confident that our services will exceed the expectations of both you and your clients.

01 Channel only business model

02 Leading IT Support with a personalised approach that is maintained with our unique support pods of smaller teams allowing your customers assigned pod to really get to know their network.

03 Certified engineers, all of our engineers are certified in the areas we assign them to work for. We hold a range of Microsoft certifications, from Microsoft Infrastructure to Microsoft exchange and office 365, VMware and many storage and security accreditations.

04 Committed to helping partners grow and retain business. Our engineers are available to assist with pre-sales technical meetings and we have co-founded marketing opportunities available.

Keyboard with green support button and Uptime Solutions logo, representing IT Support services


Uptime Solutions Logo

Our passion is delivering innovative yet reliable IT solutions, both onsite and in the cloud, to our clients. Our channel based model means we never go direct to the end user, leaving Uptime Solutions perfectly positioned to provide IT services to both small and multi-national IT solutions providers.

 

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    0203 764 7688
    info@uptimesolutions.co.uk

     

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Why Uptime

Our passion is delivering innovative yet reliable IT solutions, both onsite and in the cloud, to our clients. Our channel based model means we never go direct to the end user, leaving Uptime Solutions perfectly positioned to provide IT services to both small and multi-national IT solutions providers.

 

Offering a wide range of IT support for onsite services, consultancy for dealing with business IT challenges and cloud solutions from our own UK based offerings means we can provide our partners with solutions that really meet their customers requirements and budgets. We invest our time heavily in working with our partners to attend pre sales technical meetings and conference calls to assist in the sales process. This approach often helps increase margin for our partners, although budgets are often tight customers see the value in working with IT resellers that can deliver robust and reliable solutions.

 

 

Latest Blogs

The importance of a cloud exit plan

Are you a Managed Services Provider and running into these problems? Part 2 in a series, will cover ideas on how to achieve an efficient managed IT services operation, how to choose the right vendor and finally how to most effectively utilise your technical staff in your services.

When working in the IT business, many of your new potential customers will materialise from referrals.

This weekend saw a new wave of ransomware attack, the attack broke news headlines worldwide due to its use of a Windows exploit that seemingly many organisations had failed to deploy to their networks.

Cyber security is something we all come across in our day to day lives and there is no exception for businesses.

We hope you enjoyed part 1 and the wait is now over for part 2.

As margins become smaller in hardware and software sales, many IT resellers are looking to make the move to develop into a Managed Service Provider (MSP). Managed services are the proactive monitoring and problem resolutions of a client’s infrastructure.

Service delivery is key to ensuring your MSP maintains a satisfied client base. A great client experience increases retention rates, however, one negative experience can send clients fleeing to the competition. This blog contains 10 things to ensure you deliver quality service in your MSP:

The helpdesk and NOC (Network Operations Centre) are the bread and butter of Managed Service providers (MSPs) offerings.

Companies who use IT providers want to be getting the best and latest solutions for their business.

Get In Touch

Uptime Solutions Ltd
Uptime Solutions Ltd
Moorgate House
7 Station Road West
Oxted
Surrey
RH8 9EE

info@uptimesolutions.co.uk

0203 764 7688

 

Company Number: 7019668

Registered in England & Wales

     

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